Your rental just got
its first employee.
You got your evenings back.
It's not an app or another dashboard — it's a trained team member who knows your property inside out. Every quirk, every question, answered 24/7 in your voice. You train it once (we handle that part); it never clocks out, never calls in sick, and never pings you at 11pm.
Scan it — or share the link.
Try the live demo →If you've ever answered "what's the WiFi password?" at midnight…
You already wrote the house manual. You probably wrote a guidebook too. And yet every week, the same questions come in:
It's not your guests. It's your fireplace.
You answer because you're a good host. But every reply is time you'd rather spend doing literally anything else. And here's the thing: even a great house manual is hard to dig through for one answer — especially when a guest is settled on the couch and just wants the WiFi. Other tools only reply after a guest messages you and waits for you to get back to them — minutes or hours later, when the moment has passed. HostPad gives guests the answer the instant they ask — by scanning a code, opening a link, or flipping open the printed guidebook.
Three steps. Six to ten days. Done.
Send what you've got — or start from scratch
House manual, listing, local tips, quirks — whatever you already have. Just getting started and nothing's written down yet? We build it all with you from a short questionnaire. No polished manual required.
We train it on your property
Like onboarding a new hire — except it learns every fireplace tip, thermostat quirk, trash rule, and breakfast spot in days, and never forgets one. Lives on a private link only your guests can access.
Guests get three ways in
We hand you a QR code to print (fridge, binder, entry table), a private link to drop in your listing or check-in message, and a polished printed guidebook for the binder. Tech-savvy or not, every guest can get an answer: scan it, tap a link, or flip a page.
Built for the properties guests ask the most about.
Every stay generates questions — and every area has things only a local knows. HostPad is a trained expert on both: your property's specifics and the neighborhood around it — the things to do, the places to eat, the local favorites guests always ask about. It works for any rental, and earns its keep fastest where a place has real character.
Cabins & A-frames
Fireplaces, firewood, bear rules, septic, no cell service — mountain stays generate the most repeat questions of any property type.
Off-grid & quirky systems
Well water, propane heat, solar, finicky locks, a generator with a sequence. The stuff no listing photo explains and every guest asks about.
Hot-tub & pool homes
Cover instructions, chemical rules, jet timers, safety notes. Get them wrong and you get a 1am text — or a damaged tub.
Busy multi-listing hosts
Running several places, each with its own quirks? One concierge per property means the same questions stop landing on your phone at once.
An employee for you. A better stay for them.
The same team member that gets you off the help desk gives your guests a smoother, more thoughtful stay — the kind that ends in a five-star review.
Instant answers, any hour
No waiting on a text back, no flipping through a binder. Guests ask, and the answer's there in seconds — at 2pm or 2am, in your voice.
A local in their pocket
The best coffee in town, the trail most people miss, where to eat on a Tuesday night. Your concierge knows the area, not just the house.
The little things, handled
Smoother check-ins, fewer hiccups, no awkward "sorry to bother you" texts. Guests feel looked after — and it shows up in your reviews.
Don't take our word for it — ask the concierge.
An interactive preview of what your guests would see. Tap a question to see how it answers — then make it yours: pick a color, name the place.
Simulated preview. Your real concierge answers from your property's docs.
Try the live demo →Our first install: a quirky mountain cabin.
A mountain cabin host stops being the 24/7 help desk.
The host of a quirky cabin in California's Sierra Nevada was fielding the same questions every stay — WiFi, the fireplace, the trash rules, the water heater — 10 to 15 texts from guests each time, on top of a check-in and checkout with several unusual steps. We built and installed her HostPad concierge in under a week.
"My place is quirky — there are several unusual check-in and checkout steps that guests always tripped on, and I was answering the same questions at all hours. Now they just scan the code and get it instantly, in my own words. I've stopped reaching for my phone every evening."
— Maya, mountain-cabin host (name changed at the host's request)
Shared with the host's permission; identifying details changed. Full message-reduction numbers are being measured through the pilot.
The software is the easy part. The doing is the difference.
Every DIY guidebook app sells you the same building blocks. Here's what they leave on your plate — and what HostPad actually does instead.
A printed manual only helps the guests who'll dig through it. A chat tool only helps the guests who'll message you and wait.
HostPad meets guests three ways — scan a code, open a link, or read the printed guidebook — so everyone gets the answer, instantly.
A generic template might cover the basics, but it doesn't know your place — or your area.
HostPad is a trained expert on your property and neighborhood — your quirks, plus the food, the trails, and the local favorites guests ask about.
DIY tools hand you the upkeep forever — you keep it current.
We own every update. New WiFi, new cleaner, new favorite restaurant — you just tell us.
Everything you need. Nothing to maintain.
- 01Your property’s guest conciergeA trained expert on your place and your area — not a generic template.
- 02QR code + shareable linkYour code prints on the front of the guidebook; your link drops into the listing or check-in message — guests scan or tap, no app.
- 03Knowledge base buildWe extract, clean, and structure all your property info from existing docs.
- 0430-day support windowWe tune the AI based on real guest questions during your first month.
- 05Ongoing updates, handledNew WiFi, new cleaner, a new favorite restaurant — tell us and we keep your concierge current. You never log in.
- 06Branded property guidebookPrint-ready and shareable, in your property's branding. The QR concierge answers questions on demand; this is the polished welcome piece for the binder, or to send guests as a PDF before arrival.
You own your content.
We run the platform so you never have to: no second login, no separate bill, no settings page to babysit. And if you ever leave, the split is clean — the live concierge we host switches off, and the content we wrote for you (your knowledge base and guidebook, in your property's voice) is exported and returned. The managed service ends; your content doesn't.
One setup fee. One flat monthly. Everything handled.
A co-host takes up to 20% of every booking. A virtual assistant runs hundreds a month. Your HostPad team member is $39/month — same 24/7 guest coverage, no revenue cut, nothing to manage. The setup fee covers the work you'd otherwise do yourself; the monthly means you never touch it again.
- Complete AI concierge, trained only on your property's docs
- Knowledge base extracted, cleaned, and structured for you
- Curated local recommendations layer
- Custom branding to match your listing
- Branded property guidebook — print-ready + shareable PDF
- 30-day support window with live tuning
- Hosted, monitored, and kept current — you never log in
- Built and trained by hand by the HostPad team — not handed to a template
Best for: hosts who want this handled, not built.
Ready to start now →Secure checkout via Stripe — $536 today ($497 setup + your first month), then $39/month. 14-day money-back guarantee on the setup fee.
Questions first? Send a note insteadIn plain terms HostPad is a done-for-you guest concierge for short- and mid-term rental hosts — like a trained team member who knows your property and the area around it. It answers guest questions instantly, around the clock, in your voice, and we keep it current for you. Guests reach it three ways: scan a code, open a link, or read the printed guidebook — so every guest is covered, tech-comfortable or not. You never log into a dashboard.
Common questions.
Do my guests need to download an app?+
Can't I just set this up myself with a free tool?+
What if my property has unusual quirks?+
I'm a new host and don't have a house manual yet — can you still help?+
Do I have to switch platforms or learn new software?+
Does this comply with Airbnb's rules?+
What if my listing info changes?+
How long does setup take?+
What platform is it built on?+
What if I want to cancel?+
How is this different from a digital guidebook like Touch Stay or Hostfully?+
How much does HostPad cost?+
Why we built HostPad.
Hosts are great at hospitality. They're just not built to be on call 24/7 — and that's exactly what answering the same guest questions at all hours turns into. Your guests don't love it either: they don't want to text and wait for a reply, they want the answer the moment they're standing in front of the fireplace. The tools that promise to fix it hand you an empty dashboard and a second job: write everything, wire it up, then keep it current forever.
HostPad is the opposite of that. We build each concierge by hand — trained on your property and your area, written in your voice, tested before it goes live — and we keep it current so you never have to think about it again. For your guests, it's a five-star answer the instant they ask: the WiFi, the fireplace, the best coffee in town, at 2pm or 2am. A smoother check-in, a better stay, no "sorry to bother you" texts. No app for them. No dashboard for you. Just the answers, in your voice, wherever guests look for them.
— The HostPad Team
Get your evenings back.
Guests get five-star answers in your voice. You get your evenings back.
Send your listing and a note below, and we’ll reply with next steps and answers to anything you’re wondering. Prefer a quick call? Say so and we’ll send a link.